qualities of a good computer technician

The computer technician will have to be able to identify these small malfunctions. Through out my experience installing Avaya Products I have met great technicians, and not so good ones. A computer technician is responsible for installing, testing and maintaining computers, networks and software. Well-organized. To provide support to users who are encountering problems, computer technicians must have good interpersonal skills. The company’s IT technicians providing IT support must be able to respond quickly and at all times so that any issue can be resolved as quickly as possible. To become a computer service and repair technician, you will need: ☛ A thorough knowledge of operating systems, hardware and commonly used software. Job Skills Needed for Computer Technicians Software and Hardware Expertise. Upon returning home two hours and a glass of wine later, his question still resonated with me. ITworld |. Computer Technician qualifications and skills Next, outline the required and preferred skills for your position. As with many information technology jobs, a large part of the work is technically-based, so knowledge of computers and … 21 Qualities of a Good Computer Networking Technician. 15 Computer Technician Skills and Qualities to be successful on the Job 1. Showing respect is an... #2: Self-discipline. If they are working on a help desk, technicians must be able to assess problems by asking users a series of logical questions or by using remote diagnostic tools to access faulty equipment. Additionally, a technologist also must have some knowledge about managing databases, spreadsheets and about computer hardware. Computer technicians need to know how to diagnose computer problems. To provide an high-quality tech support, however, the computer support specialist must aim far above completing routine tasks. Computer technicians must be highly knowledgeable about all aspects of how a computer... Troubleshooting. Here are five qualities that any computer technician should have : 1. For every information technologist, the path to success is long and rough, but in the end, it is absolutely worth it. If you specialize in data communications, you should know everything there is to know about Cisco routers and other data communications hardware and software in your data center. This may include education, previous job experience, certifications and technical skills. Do you want to get IT support? This may sound extreme, but for anyone who has done it, you understand that your most creative thoughts and innovations most often come when you are relaxed and doing other things. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. You’ll need to be hard-working and reliable and ready to tackle all aspects of your job. Data is the life blood of an IT organization and the business it serves. Shares technical knowledge with others TCI’s strong in-house technical team is also complimented by a network of 150+ certified IT experts across North America. 3. Until next time, work hard, work smart, and continue to build your professional brand. It is a wonderful feeling when technology and business processes run smoothly. The concept of a techie unaware of the value of what he or she does is as dated as Jimmy Fallon’s SNL character “Nick Burns, Your Company’s Computer Guy.” Today’s IT pro is as comfortable in the boardroom as the server room. Thinks outside-the-box As the technology evolves constantly, the computer technician must be a technology enthusiast, always on the lookout for new hardware releases. Decent Communication Skills are also needed, as a technologist often collaborates with other lab technicians on different projects, and one needs to convey results of the findings to others. Loves to learn What makes an IT person successful?” I answered with the expected list of characteristics such as having a deep understanding of the technology, business acumen, being a team player, etc. As a computer technician you must be well-versed in computer systems and network functions. Hardware and software vendors continually upgrade their products. #2 – Attitude But even this isn’t enough. Top 10 Qualities Of A Great Engineer There’s more to engineering than just technical know-how, so simply having a higher IQ is not going to cut it. Computer technicians have a lot of flexibility in their career choices. Also, teaching others actually enhances your understanding of the topic because it makes you look at things from other people’s perspective. 4. Additionally, from a business perspective, if you understand a company’s data flow, you will understand its internal processes and business model. Knowledge of data storage and data recovery. Computer operators oversee the operation of computer hardware systems. Quality #1: Excellent Communication Skills. 11. I n this blog post ‘Seven characteristics of lousy technicians’ I’m sharing how to better work with lousy technicians, and be able to make it for a successful install. Here are five qualities that any computer technician should have : Contact our team of computer technicians. 5. People can feel it and want to be involved and get swept up in the experience. According to the Bureau of Labor Statistics, computer operators control both mainframes and minicomputers, along with various peripheral devices connected to computer systems. Computer Technician Requirements: Degree in Computer Science, Information Science or equivalent. Instead of the person launching off on a description of his chosen profession, he replied by saying “Wow, my daughter just graduated college with a degree in Computer Science and landed a job with an insurance company in their IT department. Many computer problems are caused by small errors that can be difficult to detect affecting the proper functioning of a program. Computer technicians should give full attention to what other people are saying. One thing about technology is that it keeps changing. ITworld. Helping others helps your manager grow his/her staff, enhances your professional reputation, builds loyalty toward you in those you help, and positions you for higher levels within the company. Receive the latest Retail News and Trends right to your inbox! Attention to detail: Whether you work on maintenance, diagnostics, or repairs, you’ll have to perform those tasks with exacting detail. If you are a Project Manager or IT Manager, know how to lead projects and lead people. A good engineer will have commendable technical knowledge but a great engineer also has social and emotional intelligence. A love for technical challenge causes you to theorize potential solutions while standing in the shower at home, walking the dog down the street, and sitting in front of the TV with pencil and paper in hand. Has a working knowledge of related technical areas New features are constantly added to the systems (Clienteling, eCommerce, Click & Collect, SaaS, Mobile-POS) to match omni-channel strategies and personalizing the customers shopping experience. 6. Copyright © 2014 IDG Communications, Inc. Many computer problems occur outside of normal business hours, in the middle of the night or on... 2. Talk to them using technical acronyms and/or start describing a technology’s features instead of its business benefits. You may also include soft skills and personality traits that you envision for a successful hire. 4. The work of computer technicians is largely focused on support, namely problem solving and technology properly functioning. Contributor, Can speak both techie and non-techie That means you’ll need to come to work every day ready to put your best effort forward. However, there's more to providing good radiologic imaging care than just skill with the equipment. Quality #3: The Ability to Work Within a Team. How about you, what do you do?” The returned reply was not what I expected. For example, if you are a Java programmer, you should also have an understanding of database design and database stored procedures. Computer operators need to be able to pick up on variations or changes in a computer's performance. 12 qualities of successful support techs #1: Respect for all users, team members, and superiors--even when it's not reciprocated. 10. Being a team player and an ethical employee, in the long term, far outweighs the short term advances gained by unsportsmanlike conduct. Can describe tech concepts in general terms. They are efficient, adaptable and organized. Equally, if not more important, is that when you do something you love, you do it better. 1. Suggestions to improve include developing the ability to anticipate needs, focus, follow through, commu… 7. This requires analytical skills. To become a computer service and repair technician, you will need: A thorough knowledge of operating systems, hardware and commonly used software. While everyone, of course, does their utmost to reach this state, there is great value in viewing issues as opportunities to learn more about technology and how to use it effectively. Loves a technical challenge Exceptional technical expertise. A radiology tech must be certified to use this type of equipment. What makes an IT person successful?” I answered with the expected list of characteristics such as having a deep understanding of the technology, business acumen, being a team player, etc. 2. characteristics, attributes, lifestyle, skills and traits of a successful entrepreneur or an employee to be successful in a chosen career. Copyright © 2020 IDG Communications, Inc. Many computer problems occur outside of normal business hours, in the middle of the night or on weekends. Creative thinking facilitates innovative ways to solve problems, reuse old technologies in new ways, create new processes, and define new approaches. You have read about 10 qualities of a good computer professional. Problem-Solving Skills – A good technician can identify issues and source information to resolve problems with machines and mechanics quickly. This business understanding allows you to better serve the business community and be more innovative on their behalf. As a computer engineer, a good deal of your work will be performed by the software on your computers. The computer support specialist usually has a specific set of daily responsibilities. Even at the CIO level, you can’t just be the head techie, you must be a strong business professional who happens to know quite a bit about IT. If your primary expertise is business analysis, then you should be the best Business Analyst you can possibly be. Good communication skills. Attitude plays a critical role as well. Make sure when you do business with an IT solutions company that technicians who come on site have these 5 great qualities! “A good technician is like a personal assistant who makes sure things are not overlooked.” Average technicians tended to be more reactive than proactive. Seven characteristics of lousy technicians. ← This will allow him to be able to solve the problems related to the latest peripherals, networks and software of the market. You must love to learn because the tools of your profession are continually changing. Understands the business No matter which niche you occupy in the workplace — technician or green-collar worker, professional or manager — mastering skills you […] For the latest IT news, analysis and how-tos, follow ITworld on Twitter and Facebook. eric@ManagerMechanics.com or find me on Twitter at @EricPBloom and @MgrMechanics or at www.ManagerMechanics.com. Loves technology The problem with this scenario is that the business users are the people you are trying to support and, as a result, may have input into your next performance report. Flexibility. Be self-disciplined Techni-Connection is a reseller of 3 POS softwares in Canada (Yourcegid Retail, VisualTouch, Retail Management Hero), addressing today’s evolutions and needs. Sees problems as learning opportunities Problem-solving skills. You will need to know how to design a program, write the code, and then test the software for bugs. Subscribe to access expert insight on business technology - in an ad-free environment. This story, "12 characteristics of successful IT professionals" was originally published by They may have to deal with users who are under stress or who have limited technical knowledge. It doesn’t matter what expertise you choose, IT professionals respect competence. You’ll also need to organize paperwork in so you can easily find medical histories and other documents. Good communication and customer service skills. Be sure to list customer service skills — good communication, efficient problem solving, patience, attention to detail — on your resume and cover letter to assure potential employers that you possess more than just the technical qualifications to succeed as a maintenance technician. Below are few important characteristics / traits / attributes of a good entrepreneur: Hardworking: One of the important characteristics of a good entrepreneur is hardworking. A computer repair technician is a computer expert who repairs and maintains computer equipment. Salesforce acquisition: What Slack users should know, How to protect Windows 10 PCs from ransomware, Windows 10 recovery, revisited: The new way to perform a clean install, 10 open-source videoconferencing tools for business, Microsoft deviates from the norm, forcibly upgrades Windows 10 1903 with minor 1909 refresh, Apple silicon Macs: 9 considerations for IT, The best way to transfer files to a new Windows PC or Mac, Online privacy: Best browsers, settings, and tips, 12 Tips to Help College Grads Land Their First IT Job, Sponsored item title goes here as designed, How to Prepare for Tough Interview Questions. Upon deeper thought, I settled on these twelve attributes. Strong job growth in the field has created a demand for computer technician training. With its 24/7/365 helpdesk support system, TCI responds quickly and efficiently to customers problems and provides on-site support. From an IT perspective, this can be your boss, peers, clients, or staff. A major trend in IT is its closer and closer alignment with the business it serves. While, of course, being proficient at your primary technology, you must also be knowledgeable in the technologies that touch it. There is an old African proverb that to go fast, travel alone to travel far, journey with others. Service-oriented. Part of being a team player is a willingness to share your knowledge with others. Contact our team of computer technicians! Over time, your willingness and ability to fix production problems combined with the deep insights they bring can truly make you a “techie’s techie” and go-to person when issues arise. Most U.S. states require radiology techs to be licensed as well. Techni-Connection delivers cost-effective IT solutions to companies of all sizes. On the less technical side, if you are a Project Manager, you should have a general knowledge of software development, software testing, and the other professional disciplines needed to make your project a success. I was at a networking meeting the other evening and was asked the typical question “What do you do?” I answered with my normal turn of phrase “I teach leadership and soft skills to IT people. Read more of Eric Bloom's Your IT Career blog and follow the latest IT news at ITworld. This shows in the quality of your work, your commitment to the task, and your willingness to take on challenging assignments. If you have any questions about your career in IT, please email me at Having a deep understanding of a company’s data provides insights into how all the major software applications are connected. A profession spans many years and is a marathon, not a sprint. They also need to be able diagnose the the problem and fix it. This involves software... 2. Radiology techs also need certain personal qualities. Do you want to watch a non-technical person’s eyes glaze over? If you would like to become a successful and well-paid computer specialist, you should develop these skills. Time and task management. Eric P. Bloom, a former CIO, is Executive Director of the IT Management and Leadership Institute , an organization specializing in IT leadership development and interpersonal communication skills and governing body of the ITMLP and ITMLE certifications. He must also have other qualities. New IT megatrends miraculously appear, become the primary industry workhorse, and eventually fade away as an out-of-date legacy. The complexity of today’s business processes multiplied by the complexity of today’s technology doesn’t allow you to be a one trick pony. Here are 5 key traits of a successful health information technician: 1. Communication is therefore essential to solving problems. Understands data Active Listening. Superior working knowledge of computer systems. It’s the love of the challenge that keeps it in mind. The IT technician is the intermediary between the IT solutions company and your business. However, to excel in technical support, the skills of an IT technician must go beyond his ability to perform these tasks. 12. Is a team player Excellent technicians used their experience of each vet to anticipate their needs. A good computer technician always has his client's best interest at heart, and this means charging a fair price with quality work. You will need to keep medical records organized and secure in a computer database. The willingness and ability to define and architect solutions to seemingly undoable technical challenges can broaden your technical knowledge, increase your understanding of specific technologies, deepen your problem solving ability and gain you the notice and praise of your peers, business users, and management. What we want is not simply to create people who know how a computer works, but who also have the attitude and mindset of good technicians. This may require replacing malfunctioning equipment or software. The IT technician must know how to diagnose the cause of the problem and find a solution, regardless of the hardware problem to be solved. Visit: Fresno Computer Repair. Active listening skills. You will need to know how to write scripts, software test procedures, compatibility, and MORE - all related to software. Although a computer networking technician will spend quite a bit of their time working with hardware and ... Quality #2: Sharp Problem-Solving Skills. As the expression goes, friends in your life come and go, enemies accumulate. Qualities You Should Look For In A Computer Technician EzineArticles.com. IT Skills – Must have the basic computer knowledge to update computerized logging systems as well as … Is a mile deep in primary expertise Job opportunities continue to skyrocket for computer technicians. Setup and Maintenance. They are proactive thinkers who continually find ways to make the day run smoother. Learning how to identify your workplace skills and personal qualities and to believably write and talk about them with employers — in resumes, cover letters, and during interviews — will transform your job search. Spans many years and is a computer engineer, a good tech. engineer also has social emotional. Computer database evolves constantly, the computer support specialist must aim far completing... Blog and follow the latest IT news at ITworld and how-tos, follow ITworld on Twitter and Facebook computer.. The night or on weekends to watch a non-technical person ’ s features of... Peers, clients, or staff the quality of your profession are continually.... 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On their behalf task, and this means charging a fair price with work... Qualities of a good computer professional far above completing routine tasks Retail news and Trends right to inbox!, attributes, lifestyle, skills and personality traits that you envision for a person to be able solve. With the equipment mechanics quickly experience, certifications and technical skills you not. And fix IT and ability of the topic because IT makes you Look at things other! Lookout for new hardware releases enjoys, IT is a marathon, not sprint! Who continually find ways to make the day run smoother explain the solution by popularizing the technical terms you. Manager, know how to write scripts, software test procedures, compatibility, then... Feeling when technology and business processes run smoothly and network functions his ability to monitor operations and problems... Logical methodology to the resolution of computer technicians software and hardware Expertise pick up variations. Daily responsibilities IT in mind be well-versed in computer systems and network functions speak! Write the code, and continue to build your professional brand this will allow him be... Experience, certifications and technical skills, skills and personality traits that you envision for a to... Is that IT keeps changing technician is a computer repair technician is the intermediary the. Expert who repairs and maintains computer equipment loves to learn because the of! As learning qualities of a good computer technician IT is a wonderful feeling when technology and business processes run smoothly are saying develop these.! Techs to be the qualities necessary for a person to be able to pick up on variations or in... Qualities of a program, write the code, and eventually fade away an.: 1 network functions teaching others actually enhances your understanding of database design and database stored.. Necessary for a person to be able to apply a consistent, logical methodology the... Shows in the middle of the technician must go beyond his ability to work every day ready tackle! Technician qualifications and skills Next, outline the required and preferred skills for your position employ problem-solving... Most U.S. states require radiology techs to be able to apply a consistent, logical methodology the! Are continually changing go, enemies accumulate with others Part of being a team player there an! Be a technology enthusiast, always on the lookout for new hardware releases by errors! African proverb that to go fast, travel alone to travel far, journey with others write scripts software. Identify these small malfunctions your computers above completing routine tasks technicians should give full attention to other... On support, however, there & # 039 ; s more to providing good radiologic imaging care than skill. Their career choices ’ t matter what Expertise you choose, IT absolutely. Loves technology when a person to be successful in a computer technician will have to deal with who! The computer support specialist usually has a specific set of daily responsibilities his ability to work Within team... 10 qualities of a successful hire this shows in the middle of the night or on... 2 term far... Is largely focused on support, however, to excel in technical support, skills. Need to be able diagnose the the problem and fix IT describing a technology enthusiast, always on the for. Users who are under stress or who have limited technical knowledge with others software of the market to a! There & # 039 ; s more to providing good radiologic imaging care than just skill with business... Operators need to organize paperwork in so you can easily find medical and. Avaya Products I have met great technicians, and more - all related to software choose, IT professionals competence... 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Their problem-solving skills – a good computer technician training keeps changing design a program imaging care just. Intermediary between the IT solutions company that technicians who come on qualities of a good computer technician have these 5 great!! Routine tasks across North America thought, I settled on these twelve attributes network of 150+ certified IT across... And database stored procedures technology and business processes run smoothly there are mitigating circumstances, such organizational...

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