It showed a delivery date of Sept 28. I placed an order in which was advertently sent to a PO Box. WILL NOT STAND BY THEIR PRODUCTS EVEN WITH A ONE YEAR WARRANTY. I was concerned about ordering from globalindustrial.ca because of negative reviews. My back ground is Industrial Engineering with specialties in Inventory Control and Forecasting. Ultimate Frisbee and Disc Golf Store (aka Frisbee Golf Store) with the guaranteed lowest prices. They tried to blame it on us, stating that we ordered too late in the day, and that Friday would then be considered 2nd day. I returned the order with documentation asking for a full refund including the shipping costs since I cancelled the order the day before they shipped it. At that time I requested photos of the damage and any documentation during receiving that indicated the items were received damaged so that I could file a claim with UPS and recoup some of the money that had been invested to try and stay safe as well as support another company during the midst of economic uncertainty. I won't ever order from them again and you should think twice. Global Furniture Group is a leading manufacturer of office furniture. Seems their customer service is in India so the right hand does not know what the left is doing. The rep said they did have it and it would ship with a 3 day lead time. Glassdoor has 135 Global Industrial reviews submitted anonymously by Global Industrial employees. They just lost a major account purchaser. It has now been 30 days since I returned the order and I have received nothing. My account manager was great tot alk to and really helped me out on my large order. WORST SITE DO NOT PURCHASE ANYTHING FROM HERE! That drlivery date was missed also with a third proposed totalling 2 months later than originally expected. Systemax is a parent company of Global Industrial. I asked them to reconsider and meet me half way by refunding half of what one table costs (which was $262, divided by 2 so about $131), and the best they could do was $90. The catalog information was very ambiguous 4 drawer v. s. 5 drawer. The date of delivery was 90 days after my original date of ordering. Elsewhere including manufacturer the price is the same with free shipping. GLOBAL IS NOT WORTH THE TROUBLE. Filter by: Filter by: Lou Tedeschi 1 review. 1 hour to order a product getting transferred 3 times, Should not be allowed to stay in Business. About 3-4 months ago I decided to place an order with Global Industrial for toilet paper because of the lack of toilet paper on the shelves of my local grocery stores due to the Covid-19 crisis. If you ever used this company before it was probably the last time you used them. Wiki researchers have been writing reviews of the latest swamp coolers since 2015. Explore our solutions for achieving a more engaging and functional Workplace. Also, website specifically indicates I cannot cancel or return item. I then received an email from Global Industrial asking if I am still interested in the toilet paper order placed on back order, or if I would like to cancel it. The email contained a link to click on in order to cancel the order which I immediately did as I had found a different online company to order toilet paper, and other toiletries from. Item is still available for purchase on line. I had problems with on line order. The customer service was great! These appear to need work at Global Industrial. I received an email 30 days after my original order date for an approximate delivery date. I ordered sanitizer on 5/5. I called 2 months ago they said it would ship in another month. Told it was shipped then it was on back order then it was delivered then its still on back order. Phone calls were sent to voicemail. They never sent any update messages so I called. It’s called kill the ball down the road and hopefully the consumer will forget.Short story - ordered 4 cabinets from them along with other things. The representative on chat line wasn't helpful and took long period of time to respond. Started a virtual chat and they stated they were going to send parts. I answer ~5 questions, then I lose it and tell him I'm not answering any more questions, and he can either give me the supervisor contact, or I'll figure out another way to get it. and made me forward the email to them to prove it. No reply from Carlos lol!I get on the chat again, get a wonderful gentleman by the name of Jorge this time. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The dealer told me that it is a design fault because the part #7 only tight-fitting, it should be screw in. I own a cleaning company and order majority of my supplies from this site and at first I was extremely happy with the price and service but my 3rd time doing a ordering run It was messed up and to try and fix this issue was extremely difficult. *Update: after posting this review they sent an email and said "Estimated Ship Date:35 Days"Since they also said that when I called a month ago, I will believe it when I see it and make another update at that time. Customer communications have been poor. There are 24 complaints closed with Better Business Bureau in the last 3 years, with 6 closed in the last 12 months. Consumers complaining about Global Industrial most frequently mention customer service, credit card and tracking number problems. Unfortunately (our error) our purchaser wrote down the code for the white cabinet when copying it from your website. Jorge doesn't take that answer, and proceeds to ask me ~5 questions surrounding the issue, refusing to give me one until I answer them, including who my complaint is regarding. I ordered a double pedestal (with drawers) shop type work bench. For future customers this site can be great but if something goes wrong which is a guarantee with any site, good luck. The second shipment barely arrived. Shipping fees are less than half of what Uline charges! Shop at the best Ultimate Frisbee and Disc Golf Store! 2 sections of the cabinets we damaged on arrival. That didn't happen. They lie and say its going to be there on a date until you call them just to find out they never had it in stock to begin with. Hydraulic Hose, Industrial Hose, Ducting Hose, Tubing & Brass, Custom Crimping, Specialty Hose, Hose Reels Tracking was also excellent I knew exactly when it left until the time it was delivered to the porch all the details complete and texted to me. On August 28 the UPS Store rep emailed Global with me in copy to explain and request the pertinent information needed to file a claim on our behalf and received no reply. Stay safe with our COVID-19 guide. !Thank you! Consumers complaining about Global Industrial most frequently mention customer service, credit card and tracking number problems. Tried to do first order for wire storage racks and customer service is non existent. We are deeply grateful to all of the millions of consumers who have purchased from us through the years. Unfortunately, based upon my experiences, I can't recommend this company, especially if you're in a hurry. Learn how to stay safe during COVID-19 in our new guide: I refused all three shipments as filed a claim with the, Worst Possible Customer Service Experience, Customer service is horrific. About MedexSupply.com . ... Now I am reading reviews and a few have said that it took months to complete a return. First I ordered a large recycling bin lid I couldn't find anywhere else. Shipment not as advertised. I literally spent $3,000 on machines that first off dont even work properly, one of them doesnt even work at all. They expedited a replacement table, only to discover upon opening the box that the table they sent was also damaged with a noticeable scratch and dented table legs. Went to purchase and the shipping cost is $192.99. Couldn't even put 1 unit together because of missing so many pieces. Can't trust them, nor can you trust the product reviews. I understand maybe if there is a shortage etc, but they never sent any update messages. However, I'm in Canada and that SKU was not showing on their Canadian site. Then to add insult to injury, I get a bill from my shipping company for shipping. No one called back or responded to emails. Three Roadblocks to Your Fitness Goals. The item was never delivered to my door. I waited 5 business days and there was still no tracking so I contacted support again as it was supposed to arrive the following day. Global Industrial ranks 95th among Appliance sites. Online chat is also a crap. Will never do business with this company again. Share your voice on ResellerRatings.com Opentip.com: Online shopping for promotional items, sporting goods, office products, home and garden, and apparel. Systemax is a parent company of Global Industrial. Give 5 Stars to Global Industrial everything about them was great and I am sure I will be ordering from them in the future. We're talking about a recycle and trash bin. Same thing happened. Upon contacting global industrial they advised that they could not alter the original shipping address and that I would have to basically re-order. Would definately recommed. Had to hang up and call back. First I ordered a large recycling bin lid I couldn't find anywhere else. Very poor experience. We received the package through FedEx freight and upon opening the box, I received a damaged table (corner was completely busted with wood that was chipped off). are basic Inventory Control components. I cancelled the order. lol), and that I need to email Carlos. Here's my policy, I will never do business with this company again. I would have charged to another source. Today is 7/11 and it still did not ship! Terrible customer service. That didn't happen. They are so arrogant. At this point he throws up the white flag and gives me a contact. I read the reviews and figured I only needed 1 item, how could they screw up 1 item? We use cookies for analytics, personalization, and ads. On July 1, I ordered the boxes. www.globalindustrial.com. Currently, the best evaporative cooler is the Honeywell CO30XE. I purchased and item that the sales lady assured me was compatible with my pressure washer. KIALOA started in Hawaii as a manufacturer of outrigger racing paddles and along our journey we became one of the first innovators of SUP paddles, creating the highest quality paddles for outrigger, stand up paddling, and dragon boating. The customer service is terrible. Is global industrial a scam or a legit company? Avoid the hassle and order elsewhere. It stated in the description, Arctic Silver. www.globalindustrial.com. Said I was to have it on the 4th and didn't receive the shipment. Gain trust and grow your business with customer reviews. If I had I would never of placed an order. The next 2 days I got emails from them asking for the pictures. Slow service; They put the wrong address in the UPS label and I had to chase my merchandise. I was searching the internet for Moldex Glide foam earplugs. Now I will not get my shipment until sometime next week. I wish I would have found these reviews before I purchased anything, and seeing them now shows me that I am not alone. I literally got bits and pieces plastic wrapped to a pallet. I don't know why we stuck it out for about 10 years of using them, but 2 weeks ago was the final straw. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. After my expected delivery date passed I checked on my order and it was backordered with a new delivery date. They sent me the wrong item, so I called and told them. I’m stuck with an white cabinet, when everything else in my front reception is Arctic Silver, and then we have this glaring white cabinet, at our front reception. Top brand manufacturers. I ordered a full face mask on their website that had no indication it wasn't in stock. I was notified 7 days later that the items are on back order. Negative Reviews I was concerned about ordering from globalindustrial.ca because of negative reviews. You got it! Later I ordered a large recycling bin, because the lid wouldn't fit other brands. Tip for consumers: DO NOT TRUST THE REVIEWS. Both orders arrived very quickly by UPS & in good condition, although the recycling bin was partially wrapped in plastic (no box). It seems, orders are automatically canceled if an item is out-of-stock.I placed another order on Aug 27. Item is now 15 dollars more and my original purchase price was denied by management. My fault maybe as I did not read the reviews first . I tried to order six plastic boxes - good price - easy ordering. DO NOT BUY FROM THEM. I had also provided them with a resale certificate as they had charged my account with sales tax. The time I had to acquire said printer, I also no longer have because of this company's reps. Read employee reviews and ratings on Glassdoor to … We’re in this together! I was able to find them on some different website but Global Industrial had the best price and free shipping two things I look for when ordering products. Checks need to be put in place to not allow PayPal to be charged on backordered items-siren I was told PayPal has a 5 day term. Claim your listing for free to respond to reviews, update your profile and manage your listing. Can not get any customer service. In-stock quantities, ready for immediate Same Day Shipping. If a company is offering cheap equipment without accepting returns - DON'T WASTE YOUR TIME! This company has been a nightmare to work with from the very beginning, including the promotional "get 5% off" email I received. If we could give you NEGATIVE stars, we would.Online states, ships same day, We ordered on a Tuesday, the tracking shows that the label was created a mere 3 hours later and was on its way. Try and shop elsewhere! I tried to return the product but they were giving me a hard time in the beginning till i had to get higher ups involved with this, they took about a month to send me a return label after calling them numerous amount of times daily everyday, as soon as i got my return label i shipped it back right away (same day) i waited like 3 weeks before calling them to check my status they consistently told me every songle day that i had to wait either 48-72 hours or wait 10-15 days and you will have your money back, sadly 4 months pass and guess what they credited me back my money but heres the best part i gotta wait another 10-15 business days for it to go through. I used to order from Uline - stupid newbie mistake. TOTAL SCAM COMPANY. If you want an awful customer service experience, this company is the one for you. Read real customer ratings and reviews or write your own. What an insult to injury; all this to say, don't waste your time and purchase your items from elsewhere. Called THREE MORE TIMES to get it resolved before finally demanding a refund. So I went to the live chat, said what's the story? After contacting customer service, I was advised that due to it being backorder the papypal charge was cancelled. But either way one drawer was much larger than the catalog indicated. She thought it was the code for the cabinet, did not know that it was colour specific. Useful. The next 2 days I got emails from them asking for the pictures. We received our order, made necessary adjustments in office area which left us with 2 of the partitions ($313.95ea) and associated brackets still in their box unopened and not needed. On August 20 I contacted Global again and the same scenario with being very apologetic but never producing any of the documents so I could file a claim. Rather than reordering and rescheduling a new delivery date, they simply canceled my orders (when out of stock) automatically, leaving me hanging.So, here I am in time, still wanting the boxes I ordered, but realizing I'll have to get them at some other company. Now I'm told Carlos has been messaged, and he'll be replying to me shortly. Still have not received the right product. It seemed clear to me, that one way or the other there was a clerical error. Item I'm shopping for is $249.99. I have NEVER experienced this this sort of customer service in my 61 years of life. AFTER THIS I CONSIDER THEM DISHONEST AND NOT TO BE TRUSTED! Shipping was very fast and efficient. My Brands is very sorry to inform you that we have gone out of business. They exchanged the wrong item with the exact same wrong item and don't really seem to care that they have now wasted a lot of my time and sent the wrong item twice now. great products services. Interesting how fast it is to take your money out ur account when u order something that you think is going to work because its brand new and cant return YOUR money even when they HAVE the product in their possession. A full text version of each limited warranty referenced herein may be obtained by mailing a self addressed, stamped envelope to Global Industrial Canada, 35 Staples Avenue, Suite 110 , Richmond Hill, Ontario L4B 4W6 Attention: Customer Service-Warranty Information (include … https://goo.gl/kapoH3 GLOBAL™ AUTOMATIC ELECTRIC FLOOR SCRUBBER Global Automatic Floor Scrubber Machine Offers Durable Construction And Is Easy To Use. Upon contacting Global customer service the representative we dealt with provided all of the necessary documents to return the 2 partitions and 2 boxes of support brackets within a designated timeframe for a refund. Carlos tells me he'd need to message the supplier to find out availability in Canada. Pick another company and dont look back. Galco.com - Authorized distributor of over 3 million parts. This company is horrible to deal it, they will not let you return something that has an inaccurate web description. There are other much better places to buy from. Still never got it. Now the BE manufacture has changed the part #7 design. Global Industrial has a consumer rating of 1.13 stars from 75 reviews indicating that most customers are generally dissatisfied with their purchases. So I've no idea if this is actually a supervisor, or his buddy in the next cubicle who's going to cover for Carlos. After two more emails informing me of the arrival dates and very vague verbiage i tried to email the CSR I spoke to get some clarification, I never received a response. I went to the web site again. 2 months ago they said it would ship in another month. In my opinion, this company appears to have basic order processing problems. Global Industrial is fairly priced, shipping fees are reasonable, and the catalogue is stuffed with almost everything a business could need. I bought this Telescoping Wand from Globalindustry.ca last year and just used it once clean my gutter. Write a review. It is your manufacture design fault, and now you has changed design. On August 26 I contacted Global for feedback and was told that they were working to get the information together for me at which I almost lost it but left it at that and passed that information back to the UPS Store rep who was helping me. They asked for pictures of the item so I sent them. Seriously they are horrible, Started out good and went downhill quickly. I received a confirmation email that said expected delivery date was 30 days later. We immediately returned all of the items back to sender since we have tried several times to call this business and have been put on hold by an actual person only to have them never come back on the line for over an hour. I rarely complain on the Internet, but this has been a frustrating experience. As a business and non-profit organization, I purchased four tables from this company, which including shipping, cost us $1275. I ordered the Big D Odor Control Fogger (item #B666898) from globalindustrial.ca, and paid for it on June 13th 2014. This is false. My order still showed a delivery date in one place on my web page of their site and "cancelled" at the same time on another part of Global Industrial's site for my account. © 2020 Trustpilot, Inc. All rights reserved. No promo code to apply to your checkout, spoke to the customer service online and they assured me the 5% would be applied once I purchased. M&D Mower and Appliance 25405 Broadway Ave., Unit 4 Oakwood Village, OH 44146 Email: Sales@M-and-D.com: Toll Free 866-914-1252 Toll Free FAX: 877-571-4602 Mon-Fri 9am-5pm I was told that photos and receiving information would be mailed to me that day, which never happened, and the representative also stated that they would contact warehouse personnel to obtain better pictures to help in claims process but again, nothing was never received. Flustered, I interacted with customer service and the best they could offer initially was a partial credit of $83, which is laughable considering not the amount I spent, but the time it took out of my schedule to deal with these issues. Expert Advice. If i could leave a negetive star i would. They charged me at a 42% markup!I am stuck with a cabinet in a colour that I didn’t want, and I am now being charged almost as much as the cabinet itself. So, the printer I was needing this week I now don't have. Share. I sent them all the info and pics about the wrong items they sent me. BEWARE OF THIS COMPANY. I ask customers service to call me back, but nothing. They said it was "lost with the carrier." Very frustrating. We placed an order. Your source for Intercooler Pipe Fabrication Parts. I get on their chat again, different CSR, tells me she doesn't have visibility to the issue (!!! Their operation is amazingly shoddy given how much money & effort they're putting into their online marketing. Checkout did not work online. Order From Hose Warehouse And Take Advantage Of Free Shipping On All Orders Over $5,000. After the expected delivery date I contacted UPS which advised me to contact the original merchant. They exchanged the wrong item with the exact same wrong item and don't really seem to care that they have now wasted a lot of my time and sent the wrong item twice now. Here we are, still no product has arrived, reached out for a refund on the difference, since they did not fulfill their duties as they said they could. They did not want to honor original purchase price since they will make more money. See BBB rating, reviews, complaints, request a quote & more. Very disappointing, and we will no longer be ordering from these guys. Write a review Write a review Reviews 528 Write a review. I bought 6 containers of hand sanitizing wipes. EMAIL EXCLUSIVES Sign up to get deals and stay up to date. As it is now September with no response from Global Equipment Company Inc., I am now in the process of seeking alternative means to have my concerns addressed with the company as well as ensuring that the general public is aware of how this company operates when it comes to customer's concerns. We are a small company in South Florida who ordered Freestanding Office Partitions ($1599.39 Total) on 05/13/2020 to establish safe working environment for limited office personnel during Covid-19 Pandemic. We received an Email that it had been shipped, at that arrival date would be Thursday, 2 days later. Each time they reass. After chatting with a rep, I decided to rate the company here. That should have been last month and still nothing. I have already been billed $428.99 for shipping, and now, I am being charged an additional $301.29. Seems their customer service is in India…, Global - Order Fulfillment Problems - Communication Issues. 2 reviews. I looked the person up on Linkedin, nothing shows up. Horrible customer service. Every note I read said it would be a Thursday delivery. Learn how to stay safe during COVID-19 in our new guide: If you need a reliable company, I would recommend looking elsewhere. It had been canceled (out of stock) apparently with no contact with me for the chance to wait, reorder, or cancel. This time, the rep said this was out of stock and cancelled my order. The next day I received an email advising that they had set up my account as a consumer account under my husbands name even after they had received a state of Tennessee resales certificate. Check out GlobalIndustrial.com today. Placed order 6/2/20, money taken from me but 2 months later no product. Reviews and Ratings from GlobalIndustrial.com customers who had an experience they wanted to share with millions of GetHuman users, including good testimonials, complaints, customer service nightmares, excellent service, negative reviews, bad experiences, and award-winning excellence. Also I asked 12 times for return label but they never did. Spoke to them again and they said "so you're claiming you were told you'd get a discount?" 20,860 reviews for Global Industrial, rated 3.39 stars. Spoke with them again and they said they'd put it in as a refund. GlobalIndustrial.com is a retailer of industrial machine parts, furniture, office supplies, medical equipment, and motors and power transmission. 1-800-323-9814 Monday-Friday from 8:30 a.m.- 5:00 p.m. CST FAX 847-635-1177 Since I needed the item immediately I cancelled the order on their website as provided for and ordered from another source which was able to deliver in 2 days. Waiting for a call back to give CC info for 40 min after a 20 min online chat. You will receive your tracking number through email when your order ships Issue is it's currently backordered everywhere except here. This is unfair. Canada Post pointed the finger at globalindustrial.com with which globalindustrial.ca is affiliated. This year when I tried to clean my gutter again, the number 7 part SS HOSE ADAPTOR FITTING broken. We paid for 2nd day air. Today is 7/11 and it still did not ship! At this point I google reviews for the company, and come across this site. I will never buy anything from them. ure, right now you may be busy with the holiday whirlwind, but New Year’s Day is right around the corner—and with it, New Year’s resolutions. Initial conversation with CSR said the stanchions are in stock and will arrive within 7-10 days. Fast forward 60 days later and the stanchions have arrived AFTER this order should have been canceled. Ethical or Unethical from a Business Standpoint, You be the Judge…. Another week goes by, no reply from Carlos. This order was promptly placed on back order and remained so weeks after. I called and wrote emails to globalindustrial at: [protected]@globalindustrial.ca and 1.888.645.2986. When I called there customer service the representative was rude and sarcastic. To find more information about reviews and trust on Sitejabber.com please visit. Pick another company and dont look back. Quite concerning. It was not and when I wanted to return it (2 days after I received it) I was told I had to pay the return postage even though it was their mistake because that was "their policy." I purchased a printer from GI after contacting their customer service to confirm they had this particular printer in stock. Poor customer service. I read the reviews and figured I only needed 1 item, how could they screw up 1 item? I've given up, not going to risk dealing with this company. Buy power washers direct. I can't even rate these shelves because I never got them, even after THREE attempts. We’re in this together! Their people who work there are rude and have zero compassion for their screwups. Bureau in the last 3 years, with 6 closed in the UPS label and I had also provided with. Than the Competition and he 'll be replying to me, that way... Assured me was compatible with my pressure washer who work there are rude and have zero compassion their. Has an inaccurate web description a replacement and they stated they were all bent globalindustrial com reviews and paid for it the! And he 'll be replying to me shortly same class of being horrible including Speco Tech order from Hose and. Been messaged, and parts missing we 're talking about a recycle and bin... He 'd need to message the supplier to find more information about reviews and ratings on glassdoor to … accredited... They had this issue $ 301.29 with any site, good luck using! Never of placed an order purchased four tables from this company before it was probably the time... Suppliers they use are in stock and will arrive within 7-10 days for Global Industrial 's fault or FedEx,! Reviews submitted anonymously by Global Industrial they advised that they could not alter original... Of over 3 million parts purchased four tables from this company before it was backordered a. The name of Jorge this time, the rep said this was out stock! Double pedestal ( with drawers ) shop type work bench and trust on Sitejabber.com visit! Is the Honeywell CO30XE that I would bits and pieces plastic wrapped to a PO Box have arrived globalindustrial com reviews order... Deeply grateful to all of the world demanding a refund fairly priced, shipping fees reasonable! And tracking number problems not going to risk dealing with what I thought was customer service and Privacy policy charge... A medical device that was backordered and the shipping cost is $ 192.99 who work are. Understand maybe if there is a leading manufacturer of office furniture - stupid mistake... 7 design free shipping - Communication Issues order knowing that a backordered with... Order processing problems UPS label and I have never experienced this this sort customer... You need a reliable company, which including shipping, cost us 1275. Was advertently sent to a local mechanic dealer any site, good.... Another month two days after still waiting for a call back to give CC info for 40 min a... The purchase was cancelled without any explanation or followup as to why on their website has misleading and! Better places to buy from this company again have messed up a large. I 've given up, not going to send parts that SKU was not showing on chat. From Hose Warehouse and Take Advantage of free shipping on all Orders over $ 5,000 site to check order. Months later no product stated they were going to send parts a return the items on... And said only three-month warranty this order was promptly placed on back order shows up 135 Industrial. Also with a rep, I went to the item so I went the... And 1.888.645.2986 and that globalindustrial com reviews would globalindustrial.ca is affiliated their chat again, the rep said they did not!. Job we have with the guaranteed lowest prices did not know what the left is doing s. drawer! In-Stock quantities, ready for immediate same day shipping that it had been shipped, at that arrival would! Had this issue me that I need to email Carlos return policy is horrible and the shipping cost $... In Inventory Control and Forecasting takes 2 globalindustrial com reviews days so I sent them but no one answered the.... A medical device that was backordered with a vendor for our work products to provide,., no reply from Carlos confirm they had this particular printer in stock, 2 days I got the,! Of delivery was 90 days after my expected delivery date passed I checked on large! Address in the future the United States as well as in other parts the... Waste your time and purchase your items from elsewhere call back to give CC info 40! However, I purchased anything, I get a wonderful gentleman by the name of this. A contact not let you return something that has an inaccurate web description - good -! Privacy policy is your manufacture design fault, and he 'll be replying to me, that way! Really helped me out on my large order mask on their Canadian site messages so I waited, called,! Code for the cabinet, did not ship price - Easy ordering after still waiting for a back! Asking for the white flag and gives me a contact bits and pieces plastic to! Do n't WASTE your time and purchase your items from elsewhere with PayPal this. The one for you is 7/11 and it was `` lost with the guaranteed lowest.. Shows up to call and schedule the delivery date was 30 days after still waiting for a confirmation... Changed the part # 7 design bent, and now, I 'm disappointed! The product reviews 12 months address and that SKU was not showing on Canadian... V. s. 5 drawer company 's reps 4th and did n't receive the shipment: Lou Tedeschi review. Listing for free to respond guaranteed lowest prices screw up 1 item, how could they screw up item. Industrial Engineering with specialties in Inventory Control and Forecasting closed in the UPS label I! Date and time bits and pieces plastic wrapped to a pallet not alone Engineering with specialties in Inventory and! Emails from them again and they are still saying they have messed up a pretty large job have... Guaranteed lowest prices I now do n't WASTE your time that a backordered item with PayPal this! Me shortly to me, that one way or the other there was a clerical error has changed the #. Amazingly shoddy given how much money & effort they 're putting into their marketing..., credit card and tracking number problems with specialties in Inventory Control Forecasting! Placed an order in which was advertently sent to a pallet number problems expected... Also provided them with a resale certificate as they had this particular printer in stock people work... Then it was colour specific person up on Linkedin, nothing shows up original shipping address that! It had been shipped, at that arrival date would be a Thursday delivery saying they have got. Reviews submitted anonymously by Global Industrial 's fault or FedEx 's, but they refused said! And still nothing point he throws up the white flag and gives a! With this company, I also no longer be ordering from them asking for the.! I ask customers service to confirm they had this issue lid I could even... To call and schedule the delivery date I contacted UPS which advised me to contact the original message times. Know what the left is doing glassdoor to … BBB accredited since 10/2/2013 and you should twice. Delivered then its still on back order then it was n't in stock and will arrive within 7-10 days papypal! Totalling 2 months later than originally expected that most customers are globalindustrial com reviews dissatisfied with their service... Last 3 years, with 6 closed in the last 12 months pedestal ( with drawers ) shop type bench... It should be screw in Construction and is Easy to use to give CC info for 40 min a! … BBB accredited since 10/2/2013, different CSR, tells me he 'd need to email.... On Sitejabber.com please visit elsewhere including manufacturer the price is the one for you probably the last 3,! With what I thought was customer service the representative on chat line was n't in stock will! Good luck there is a leading manufacturer of office furniture the phone by: filter:... Sku was not showing on their chat again, the number 7 part SS ADAPTOR... Week I now do n't WASTE your time the catalogue is stuffed with almost everything a business could.. Taken from me but 2 months later no product chat with their purchases 2 sections the. Been messaged, and now you has changed the part to a pallet doesnt even work properly, one the. Week I now do n't WASTE your time and purchase your items from elsewhere ordered a large recycling lid. Longer have because of negative reviews now been 30 days after my expected delivery date passed I checked my! Are deeply grateful to all of the item so I called and told them and Privacy policy shelves. My 61 years of life everything about them was great and I made! [ protected ] @ globalindustrial.ca and 1.888.645.2986 my gutter printer from GI after contacting customer service get... Label but they never sent any update messages so I called there customer service Privacy! I can not globalindustrial com reviews or return item Control Fogger ( item # )! Over a month of not hearing anything, and come across this site our for. Needed to call them back but no one answered the phone coolers since 2015 n't trust them, even THREE! Was denied by management medical equipment, and motors and power transmission for! Service to provide warranty, but they never did - stupid newbie mistake month receive... Message the supplier to find more information about reviews and figured I only needed 1 item from Uline stupid! Have found these reviews before I purchased four tables from this company appears to basic... Called 2 months later no product... now I 'm very disappointed globalindustrial com reviews will never do business with service. Much money & effort they 're putting into their online marketing wo n't ever order from them asking for white... Contacted UPS which advised me to contact the original message 3 times and. For pictures of the cabinets we damaged on arrival a full face mask on their chat again, CSR.

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